At Lovable Lucy Series we want every customer to be happy with their purchase. To ensure customer satisfaction please review our Return Policy.
Books and merchandise may be Refund and Returns Policy or exchanged within 7 days of receipt and must be in its original condition for a full refund. Shipping fees will not be refunded. All books and merchandise must be returned in its original condition. Merchandise must include all original tags and/or packaging.
Customer is responsible for return shipping costs for any return or exchange. We recommend customers return items using an insured and traceable shipping method. Please note Lovable Lucy Series will not be responsible for packages lost or damaged during the return transit.
If an item in your order is damaged, please contact us at firstname.lastname@example.org within 48 hours of receipt so we can resolve the issue in a timely manner.